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Neighborhood resources

Find help near home

Food, rent, health care, legal help and more — Bloomington first, then Hennepin County and statewide. Every listing tells you what they’ll ask you for, so you can decide what you’re comfortable sharing.

BPNA doesn’t run these programs — we’ve gathered them in one place, and checked each one against the organization’s own website.

What each place asks for

Every listing has a colored label showing how much personal information the place asks for before it helps you — from nothing at all, to ID, to things like a Social Security number or immigration status. Use it to decide what you’re comfortable sharing.

See what each label means
No name or paperwork needed
You can get help without giving your name or showing anything.
Name or contact info only
They ask who you are and how to reach you, or a few questions — but no documents.
Asks for ID or paperwork
You’ll show ID or paperwork like proof of address, income or enrollment.
Asks for detailed personal info
Such as Social Security numbers, immigration status, or detailed income and finances.
Ask when you call
We couldn’t confirm what they ask — it’s fine to ask before you share anything.

Call to confirm We couldn’t confirm every detail (like hours or who they serve) from an official source — call before you go.

You can always ask a place what they’ll need, and how they protect your information, before you share anything.

Food

VEAP Food Pantry

Bloomington

Choose your own groceries once a month — produce, meat, dairy, bread, staples — plus household items like diapers and toilet paper when in stock. Home delivery in some ZIP codes.

  • Name or contact info only
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: Brief household questions by phone to set up your record. No income test, and they never ask why you’re visiting.

VEAP says undocumented neighbors are welcome to use all its services and it doesn’t share your information. For Bloomington, Richfield, Edina and parts of south Minneapolis.

VEAP Mobile Food Pantry

Bloomington

Free fresh produce and groceries handed out at community sites while supplies last. The Bloomington stop is at Dar Al-Farooq Islamic Center — check VEAP’s calendar for dates.

  • No name or paperwork needed
  • Free
  • Anonymous

What they ask: No registration and no questions — just come during the scheduled time.

  • veap.org
  • Dar Al-Farooq Islamic Center, 8201 Park Ave S, Bloomington, MN 55420

Free school meals & summer meals

Bloomington

Every Bloomington Public Schools student gets a free breakfast and lunch each school day. In summer, free meals for all kids 18 and under at selected schools.

  • No name or paperwork needed
  • Free
  • Info in Spanish

What they ask: No application needed for meals. An optional benefits form (to lower other school fees) asks about household income.

The optional form has no immigration question, and a Social Security number isn’t required.

WIC (Women, Infants and Children)

Bloomington

Healthy foods on a card (produce, milk, eggs, whole grains, baby food, formula), plus nutrition and breastfeeding support, for pregnant people, new parents, babies and kids under 5.

  • Asks for ID or paperwork
  • Free
  • Info in Spanish

What they ask: Proof of identity, address and income (or of Medical Assistance or SNAP), plus health questions at the appointment.

You don’t need to be a U.S. citizen, and WIC does not ask about immigration status. For Bloomington, Edina and Richfield residents.

Bloomington–Eden Prairie Meals on Wheels

Bloomington

Hot noon meals delivered Monday–Friday by volunteers for older, ill or disabled residents who can’t shop or cook. About $5.50 a meal, with low or no cost if needed.

  • Name or contact info only

What they ask: Your name and home address to sign up by phone.

Free weekday dinner at Christ the King (Loaves & Fishes)

Bloomington

A free hot meal Monday–Friday, 5–6 pm, all year, right in the neighborhood. Meals to go are handed out at the main doors under the overhang, and Loaves & Fishes says you can also eat there. Take as many meals as your household needs.

  • No name or paperwork needed
  • Free

What they ask: Nothing — no sign-up, no ID. “All are welcome,” the church says.

Closed some holidays, including Thanksgiving and the day after — Loaves & Fishes posts closures on its website.

Drive-up food shelf at St. Bonaventure (St. Vincent de Paul)

Bloomington

Drive into the church’s south lot and volunteers bring fruit, vegetables, dairy and meat to your car. Tuesdays 11 am–1 pm and Thursdays 2:30–4:30 pm; each household can come twice a month. No appointment needed.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: The parish page doesn’t say. A 211 directory listing says photo ID and a utility bill, for Bloomington and Richfield residents — ask when you call.

Free bread shelf at St. Bonaventure (St. Anthony’s Bread)

Bloomington

A self-serve shelf of free bread in the church’s north entryway (Door 5). Take what you need.

  • No name or paperwork needed
  • Free
  • Anonymous

What they ask: Nothing — it’s a self-serve shelf.

The parish says “anytime” — in practice, when the building is open.

Free food giveaway at Nativity of Mary (St. Vincent de Paul)

Bloomington

A free drive-through food giveaway in the church’s south parking lot, usually the 2nd and 4th Saturday of each month, 8:45–10 am. Volunteers load food into your car; VEAP, which supplies the food, says you can also come on foot, by bike or in a wheelchair.

  • No name or paperwork needed
  • Free

What they ask: Nothing — food goes to all who come. Limit two families per vehicle.

Dates shift around church events — this fall: Oct 31, Nov 14 and Nov 28. Their website posts the current dates.

Food in the ’Hood at Cedar Valley Church (groceries + hot meal)

Bloomington

Pick your own free groceries — dairy, meat, bread, produce and pantry food — and stay for a hot meal. 1st and 3rd Tuesday of each month, 5–7 pm (Door 2). No appointment, no income requirement.

  • Asks for ID or paperwork
  • Call to confirm
  • Free

What they ask: First visit: bring ID and fill out a short form with information about your dependents (per the state’s listing). After that you can register ahead.

Good in the ’Hood’s own page just says everyone is welcome — if you don’t have ID, ask what they accept.

Normandale Campus Cupboard (free groceries, open to the community)

Bloomington

A free pantry at Normandale Community College with shelf-stable, fresh and frozen food. Choose your own items and come as often as you need. Fall hours: Mon–Thu 8 am–5 pm, Fri 8 am–4:30 pm.

  • No name or paperwork needed
  • Free

What they ask: Nothing for community members — you don’t need a Normandale ID.

Room A1565, Activities Building, first floor. Hours change by semester, and it may close during college breaks.

Bloomington Community Pantry (24/7, take what you need)

Bloomington

An outdoor take-what-you-need pantry, open around the clock on an honor system. In freezing weather, canned goods are brought inside from 8 pm to 10 am so they don’t freeze.

  • No name or paperwork needed
  • Call to confirm
  • Free
  • Anonymous

What they ask: Nothing — it’s an honor system.

Stocked by donations — if you’re able, leave something for the next neighbor.

SNAP food benefits (EBT card)

Hennepin County / metro

Monthly money on an EBT card for groceries, for households with low income. Apply online at MNbenefits, by phone, or at the county office in Bloomington.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: A full benefits application — household, income and expenses — plus proof of identity and an interview.

Some immigrants qualify depending on status, and federal rules changed in 2026. U.S.-born children can get SNAP even if their parents can’t. If you’re worried, talk with free legal help (see Immigrant help) before applying.

Free weekday dinner at Hope Presbyterian, Richfield (Loaves & Fishes)

Hennepin County / metro

A free hot meal to go, Monday–Friday, 5–6 pm. Enter the parking lot from Portland Ave or 4th Ave S; meals are handed out at Door 5.

  • No name or paperwork needed
  • Free

What they ask: Nothing listed — Loaves & Fishes serves anyone in need, as many meals as you need.

Closed some holidays, including Thanksgiving and the day after.

Groceries To Go! in Richfield (free monthly groceries)

Hennepin County / metro

About 25 pounds of free produce and pantry items per family, one Tuesday a month, 1–4 pm or until the food runs out, at the Richfield Community Center. Run by the City of Richfield with VEAP; you don’t need to live in Richfield.

  • Name or contact info only
  • Free

What they ask: Only how many people are in your household and their age groups. No proof of address or income.

Remaining 2026 dates: Oct 27, Nov 24 and Dec 15.

Minnesota Food Helpline

Minnesota

Free help by phone, text or chat to find food shelves, meal programs and low-cost groceries near you, and step-by-step help applying for SNAP.

  • No name or paperwork needed
  • Free
  • Spanish-speaking staff

What they ask: Their online food map needs only an address or ZIP code. SNAP help means sharing what that application asks.

Minnesota’s Food Shelf Bill of Rights says you can get food at any food shelf without proving where you live or your nationality.

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Housing & rent

VEAP: rent & utility help and case management

Bloomington

Bloomington’s community agency. A case manager helps you sort out a crisis, apply for rent or utility help (a grant, not a loan), deal with a landlord, budget, and connect to other programs.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: A phone assessment about your household, situation and income for the last 60 days. No documents at first; paperwork only if you qualify for funds.

VEAP says immigration status isn’t an eligibility factor and it never asks for status documents. It has a strict confidentiality policy and won’t share your information without written permission.

Bloomington HRA rent help (Section 8)

Bloomington

Long-term rent help: with a voucher you pay a share of the rent based on income. The Section 8 waiting list is open, but the wait is about 5–10 years.

  • Asks for detailed personal info
  • Interpreters available

What they ask: The waitlist application asks every household member’s name, Social Security number and birth date, plus adult incomes.

The HRA says immigration status doesn’t affect a family’s eligibility, but the application still requires Social Security numbers.

School help for students without stable housing

Bloomington

Bloomington Public Schools support for students experiencing homelessness, and for students in foster care, under the federal McKinney-Vento Act.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: What families are asked isn’t published — ask your school or the district office.

St. Vincent de Paul at Nativity of Mary: help with rent and bills

Bloomington

Parish volunteers visit you at home and can help with short-term costs — including working out better terms on overdue rent and utilities — plus food, clothing and referrals.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Leave a phone message; two volunteers then visit your home to talk about your situation. What they ask for isn’t published.

Many St. Vincent de Paul groups only serve their parish area — ask whether your address is covered. Spanish help may be limited.

St. Vincent de Paul at St. Bonaventure: help with eviction or shut-off

Bloomington

When an eviction notice or a heat shut-off hits, volunteers visit your home and help with money, things you need, or connections to other help. They also offer free mentoring toward financial stability.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Call, ask for a St. Vincent de Paul member and leave your number; volunteers then visit. What they ask for isn’t published.

Ask whether they serve your address — some groups only help within their parish area.

Oasis for Youth drop-in center (ages 16–24)

Bloomington

Free help for young people ages 16–24: a clothes closet, hygiene products, laundry and showers, computers with internet, rent help, transportation help and case management.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Drop-in for ages 16–24; what they ask at the first visit isn’t published.

Drop-in Mon, Wed and Fri 2–5 pm; Tue and Thu 12–5 pm. Focused on Bloomington, Richfield and Edina, but no youth in need is turned away.

Hennepin Shelter Hotline

Hennepin County / metro

One number for anyone 18+ in Hennepin County — single adults and families — who needs emergency shelter or is about to lose housing. Staff help look for safe options and connect you to shelter.

  • Ask when you call
  • Info in Spanish

What they ask: A conversation about your situation and options; what they ask isn’t published.

Older county shelter numbers still appear on some websites but are out of date — use this one.

RentHelpHennepin (past-due rent)

Hennepin County / metro

Hennepin County’s emergency help with past-due rent if you’re at risk of eviction. The Tenant Resource Connection line helps if you need help applying or don’t have email.

  • Asks for detailed personal info
  • Free

What they ask: An online account (needs an email) and questions about your household, income and finances, with documents.

The application’s privacy notice says your data may be shared with the state, local and federal agencies that fund the program.

County Emergency Assistance (EA/EGA)

Hennepin County / metro

Short-term county help when a money crisis threatens your health or safety: damage deposits, utility shut-offs, home repairs, moving costs. (Past-due rent goes through RentHelpHennepin.)

  • Asks for detailed personal info
  • Free

What they ask: A full county benefits application online or by mail, plus a phone interview.

For some of these programs, eligibility depends on immigration status.

Mid-Minnesota Legal Aid

Hennepin County / metro

Free civil legal help: evictions, repairs, lockouts, utility shut-offs, discrimination, debt collection, benefit denials and more.

  • Name or contact info only
  • Free
  • Confidential
  • Interpreters available

What they ask: Contact info, a few questions about your income and your legal problem; documents later if they take your case.

Legal Aid says everything you share is confidential and it does not report immigration status. Income limits don’t apply to people 60+.

Free eviction lawyers (Hennepin County)

Hennepin County / metro

Free legal advice and representation for tenants facing eviction, including Housing Court and clearing an eviction from your record.

  • Name or contact info only
  • Free
  • Interpreters available

What they ask: An online eligibility form, call or email; eligibility depends on income. Always go to your court date.

Bridging: furniture and housewares for a new home

Hennepin County / metro

A full basic home setup — beds, sofa, table and chairs, dressers, linens, dishes, lamps and more — chosen with a volunteer at its Bloomington warehouse. For people setting up a home who need most of these things.

  • Ask when you call
  • Interpreters available

What they ask: You need a referral from a partner agency (a case manager, county worker, clinic or faith community), which usually visits your home first. Bridging doesn’t say what they ask.

$80 appointment fee; delivery is $230, or pick up yourself for free. A case manager may help with the fees. No case manager? Use the agency finder on Bridging’s website.

HOME Line tenant hotline

Minnesota

Free legal advice for renters by phone or email — repairs, evictions, deposits, bed bugs, landlord entry and more — plus free letters to send your landlord.

  • Name or contact info only
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: Talk with a tenant advocate, or leave your name, number and a short description. No documents or income questions.

Free and confidential, for any Minnesota renter regardless of income.

LSS Financial Counseling (budget & debt help)

Minnesota

Free, confidential help from certified counselors with budgets, debt, credit reports, student loans and foreclosure prevention — by phone, online or in person.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: Your income, debts and monthly expenses, so a counselor can help you plan.

↑ Back to topics

Heat, utilities, phone & internet

St. Vincent de Paul at Nativity of Mary: help with rent and bills

Bloomington

Parish volunteers visit you at home and can help with short-term costs — including working out better terms on overdue rent and utilities — plus food, clothing and referrals.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Leave a phone message; two volunteers then visit your home to talk about your situation. What they ask for isn’t published.

Many St. Vincent de Paul groups only serve their parish area — ask whether your address is covered. Spanish help may be limited.

St. Vincent de Paul at St. Bonaventure: help with eviction or shut-off

Bloomington

When an eviction notice or a heat shut-off hits, volunteers visit your home and help with money, things you need, or connections to other help. They also offer free mentoring toward financial stability.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Call, ask for a St. Vincent de Paul member and leave your number; volunteers then visit. What they ask for isn’t published.

Ask whether they serve your address — some groups only help within their parish area.

Penn Lake and Oxboro libraries: free Wi-Fi, computers, printing and fax

Bloomington

Free Wi-Fi indoors and outdoors (no password), public computers, scanners and free faxing. Card holders get free printing each month (25 black-and-white or 10 color pages). You can also borrow an energy meter to find what’s raising your electric bill.

  • No name or paperwork needed
  • Free
  • Info in Spanish

What they ask: Wi-Fi: nothing. Computers and free printing need a free library card — ask at the desk what you’ll need to get one.

Outdoor Wi-Fi runs 7 am–10 pm daily.

Energy Assistance Program

Hennepin County / metro

A grant paid straight to your gas or electric company to lower heating bills, plus extra crisis help if you have a shut-off notice. Apply October through May.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Everyone in the household with Social Security numbers (eligible non-citizens can give immigration document numbers instead), and household income.

Mixed-status households can still get help for eligible members. The state says it doesn’t share your information with immigration services (USCIS) without your permission.

Cold Weather Rule (no heat shut-offs Oct–Apr)

Minnesota

From October 1 to April 30, your gas or electric company can’t shut off your heat if you set up and keep a payment plan. If you can’t agree on a plan, the state Public Utilities Commission can help.

  • Name or contact info only
  • Free
  • Info in Spanish

What they ask: Call your utility and ask for a Cold Weather Rule payment plan; they’ll give you forms.

Citizens Utility Board (shut-off help)

Minnesota

Free help understanding a disconnection notice, your rights, payment plans and utility discount programs, plus free energy-bill consultations.

  • Name or contact info only
  • Free
  • Info in Spanish

What they ask: Call or email; for a bill consultation they ask for 2–3 recent bills. No ID or income proof mentioned.

Salvation Army HeatShare (emergency heating and electric bills)

Minnesota

Emergency help paying gas, propane, oil or electric bills for people with nowhere else to turn — often seniors, people with disabilities, or families hit by a sudden emergency. Funds are limited.

  • Asks for ID or paperwork
  • Call to confirm
  • Free

What they ask: You must show you were already denied county or other energy assistance. Other papers aren’t listed.

Apply for the Energy Assistance Program first — HeatShare is for when that’s been denied.

Lifeline & TAP phone/internet discounts

National

Monthly discounts on phone or internet service for households with low income or on programs like Medical Assistance or SNAP.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Full name, birth date, address and the last four digits of your Social Security number (or a Tribal ID).

↑ Back to topics

Clothing & household basics

Closet of Hope free clothing (Bloomington Covenant Church)

Bloomington

Free clothing for all ages, plus shoes, coats, bedding, towels and some diapers — up to 20 items per person. Open one Saturday morning a month for Bloomington and Richfield residents.

  • Asks for ID or paperwork
  • Free

What they ask: Register online (1st–10th of the month) and give a phone number for your time slot. New guests bring photo ID, proof of address, and a birth certificate or passport for each child.

For the sign-up link, email closetofhope2012@gmail.com. Spots fill up — sign up early in the month.

  • 952-831-8339 · Church office
  • bcov.org
  • Bloomington Covenant Church, 10150 Xerxes Ave S, Bloomington, MN 55431

Oasis for Youth drop-in center (ages 16–24)

Bloomington

Free help for young people ages 16–24: a clothes closet, hygiene products, laundry and showers, computers with internet, rent help, transportation help and case management.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: Drop-in for ages 16–24; what they ask at the first visit isn’t published.

Drop-in Mon, Wed and Fri 2–5 pm; Tue and Thu 12–5 pm. Focused on Bloomington, Richfield and Edina, but no youth in need is turned away.

Vine + Branches low-cost clothing store (Richfield)

Hennepin County / metro

Low-cost used clothing, household items, toys and books, open to the public Wed 5–8 pm, Thu 1–4 pm and Sat 10 am–1 pm. Free one-time clothing appointments with a referral from a social worker or case manager. On the METRO D Line.

  • No name or paperwork needed
  • Call to confirm

What they ask: Nothing to shop. Free clothing needs a referral from a social worker or case manager.

Some directories say to call ahead — call to confirm walk-in hours.

Bridging: furniture and housewares for a new home

Hennepin County / metro

A full basic home setup — beds, sofa, table and chairs, dressers, linens, dishes, lamps and more — chosen with a volunteer at its Bloomington warehouse. For people setting up a home who need most of these things.

  • Ask when you call
  • Interpreters available

What they ask: You need a referral from a partner agency (a case manager, county worker, clinic or faith community), which usually visits your home first. Bridging doesn’t say what they ask.

$80 appointment fee; delivery is $230, or pick up yourself for free. A case manager may help with the fees. No case manager? Use the agency finder on Bridging’s website.

Mount Olive Diaper Depot (free diapers delivered)

Hennepin County / metro

Once a month, a church in south Minneapolis delivers about one large pack of diapers or pull-ups, plus wipes, for each child in diapers. Order by text.

  • Asks for ID or paperwork
  • Call to confirm

What they ask: Your name, address, your children’s diaper sizes, and a photo of proof for each child (birth certificate, insurance card, doctor visit summary or SNAP letter).

Delivers within 10 miles of the church; Bryant Park is about 7 miles away — text to confirm your address is covered.

↑ Back to topics

Not sure where to start?

These can look at your whole situation and point you to the right help.

VEAP: rent & utility help and case management

Bloomington

Bloomington’s community agency. A case manager helps you sort out a crisis, apply for rent or utility help (a grant, not a loan), deal with a landlord, budget, and connect to other programs.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: A phone assessment about your household, situation and income for the last 60 days. No documents at first; paperwork only if you qualify for funds.

VEAP says immigration status isn’t an eligibility factor and it never asks for status documents. It has a strict confidentiality policy and won’t share your information without written permission.

City of Bloomington Community Resources

Bloomington

The City’s own list of local help: food shelves, energy assistance, housing and eviction-prevention resources, public health services and a free food map.

  • No name or paperwork needed
  • Free
  • Anonymous

What they ask: Information page; nothing to fill out.

Hennepin County Human Services (Bloomington office)

Hennepin County / metro

Apply for food (SNAP), cash and health care benefits online, by phone or in person. The nearest county office is in Bloomington, with computers, printing and a document drop box.

  • Asks for detailed personal info
  • Free
  • Interpreters available

What they ask: Benefit applications ask about your household and income, with documents, and many programs ask about immigration status.

Help in your language: 612-348-2193. Undocumented residents may qualify for Emergency Medical Assistance for emergencies.

211 (United Way)

Minnesota

Free, confidential help 24/7 finding food, housing, rent and utility help, health care, legal aid and more — or search the directory yourself online.

  • No name or paperwork needed
  • Free
  • Confidential
  • Info in Spanish

What they ask: The online directory needs no sign-in or information. On the phone, you share what you need and your area.

CLUES (Comunidades Latinas Unidas En Servicio)

Minnesota

Minnesota’s largest Latino-led nonprofit: Spanish-language family-preparedness guides, referrals to free legal help, housing help with a bilingual hotline, and mental health and other services.

  • Ask when you call
  • Spanish-speaking staff

What they ask: The guides need nothing; what each service asks isn’t published.

CLUES does not give legal advice. Housing hotline: 651-243-0688.

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Health care

Bloomington Public Health

Bloomington

Low-cost shots for uninsured and underinsured kids and adults, free blood pressure checks, and nurse home visits for pregnant people, new parents and older adults.

  • Name or contact info only
  • Info in Spanish

What they ask: Call and talk with an intake nurse to schedule; fees are free or based on income.

For residents of Bloomington, Edina and Richfield.

Health Commons at Pond (free clinic for kids & teens)

Bloomington

A no-cost clinic in east Bloomington for kids and teens: sick visits, shots, physicals, screenings and counseling. Children’s Dental Services also sees patients there.

  • Ask when you call
  • Call to confirm
  • Free
  • Interpreters available

What they ask: What to bring isn’t published — call ahead.

Sources differ on who it serves (the school district says students 21 and under; the City says ages 0–18, open to all) — ask when you call.

Hennepin County Human Services (Bloomington office)

Hennepin County / metro

Apply for food (SNAP), cash and health care benefits online, by phone or in person. The nearest county office is in Bloomington, with computers, printing and a document drop box.

  • Asks for detailed personal info
  • Free
  • Interpreters available

What they ask: Benefit applications ask about your household and income, with documents, and many programs ask about immigration status.

Help in your language: 612-348-2193. Undocumented residents may qualify for Emergency Medical Assistance for emergencies.

Community-University Health Care Center (CUHCC)

Hennepin County / metro

A community health center in south Minneapolis with medical, dental, mental health and pharmacy care on a sliding fee, with or without insurance.

  • Asks for ID or paperwork
  • Interpreters available

What they ask: You can be seen without insurance. For the sliding-fee discount: household names, birth dates and proof of income within 45 days.

Rides to medical appointments (Medical Assistance)

Hennepin County / metro

Free non-emergency rides, or mileage repayment, to covered medical care for Hennepin County residents on Medical Assistance (fee-for-service). If you’re in a health plan, call your plan instead.

  • Ask when you call

What they ask: You must already be enrolled in Medical Assistance; what they ask when booking isn’t published.

Children’s Dental Services

Minnesota

Dental care for kids from birth to 26, pregnant people and family members, with a sliding-fee discount; urgent pain is seen within 24–48 hours.

  • Ask when you call
  • Info in Spanish

What they ask: What’s needed for the sliding fee isn’t published; their navigators help you apply.

MNsure (health insurance, incl. Medical Assistance)

Minnesota

Apply for free or low-cost coverage (Medical Assistance, MinnesotaCare) or a private plan. Free certified navigators can help — for example Portico Healthnet in Richfield, 651-603-5100.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Birth dates; Social Security numbers (if you have one); ID; employer and income proof; and citizenship or immigration status for each person applying.

Rules changed in 2025–26: undocumented adults no longer qualify for MinnesotaCare, but children under 18 still can, and pregnant people may get Medical Assistance. Parents can apply for a child even if they aren’t eligible themselves.

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Mental health & recovery

Bloomington Community Brain Health Services (free therapy)

Bloomington

Free therapy with licensed therapists for Bloomington residents 8 and older — individual, family or couples — at home, at the Civic Center or by video.

  • Name or contact info only
  • Free

What they ask: A referral you can make yourself by phone, text, email or online form; you must live in Bloomington.

This program is part of the Bloomington Police Department. Its page doesn’t describe confidentiality — ask how your information is used before you start.

Cope mobile crisis team

Hennepin County / metro

A mental health crisis team, separate from the police, that can come to your home, school or another place 24/7 — for any age.

  • Ask when you call
  • Free
  • Confidential
  • Interpreters available

What they ask: What callers are asked isn’t published. Free; insurance not required.

Cope doesn’t share your information unless you agree, except when someone is at risk of harming themselves, a child or a vulnerable adult. It will call 911 in an emergency.

Community-University Health Care Center (CUHCC)

Hennepin County / metro

A community health center in south Minneapolis with medical, dental, mental health and pharmacy care on a sliding fee, with or without insurance.

  • Asks for ID or paperwork
  • Interpreters available

What they ask: You can be seen without insurance. For the sliding-fee discount: household names, birth dates and proof of income within 45 days.

Walk-In Counseling Center

Hennepin County / metro

Free, anonymous counseling with volunteer counselors — no appointment, insurance or cost — in person in south Minneapolis or by Zoom or phone.

  • No name or paperwork needed
  • Free
  • Anonymous
  • Confidential
  • Spanish-speaking staff

What they ask: No name, appointment, insurance or documents — you can use any name.

Spanish-speaking counselors by appointment, depending on availability. Under 16, come with a parent or guardian.

Minnesota Warmline

Minnesota

Call, text or chat with a trained peer — someone who has lived with a mental health condition — when you’re struggling but not in crisis.

  • No name or paperwork needed
  • Free
  • Anonymous
  • Confidential

What they ask: No name needed; free, confidential and anonymous.

NAMI Minnesota (support groups & helpline)

Minnesota

Free peer-led support groups for people living with mental illness and their families — including a Spanish-speaking family group — plus a helpline that explains options.

  • Name or contact info only
  • Free
  • Info in Spanish

What they ask: In-person groups need no registration. The helpline may ask you to leave your name, number and county; calls are returned within 5–7 business days.

FastTrackerMN (find treatment openings)

Minnesota

Search Minnesota mental health and substance use providers by location and insurance, with real-time openings.

  • No name or paperwork needed
  • Free
  • Anonymous
  • Info in Spanish

What they ask: Only a location or ZIP code to search.

988 Suicide & Crisis Lifeline

National

Call, text or chat 24/7 with a trained counselor about suicidal thoughts, emotional distress, alcohol or drug concerns, or worry about someone else.

  • No name or paperwork needed
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: You don’t have to say who or where you are. They will ask whether you are safe.

Confidential, though not fully anonymous: 988 usually sees the number you contact it from, and in rare cases of immediate danger may send help.

SAMHSA National Helpline (substance use)

National

Free, confidential 24/7 treatment referrals and information for substance use and mental health, in English and Spanish.

  • No name or paperwork needed
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: SAMHSA says it doesn’t ask for personal information, though it may ask your ZIP code to find local help.

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Kids & families

VEAP Food Pantry

Bloomington

Choose your own groceries once a month — produce, meat, dairy, bread, staples — plus household items like diapers and toilet paper when in stock. Home delivery in some ZIP codes.

  • Name or contact info only
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: Brief household questions by phone to set up your record. No income test, and they never ask why you’re visiting.

VEAP says undocumented neighbors are welcome to use all its services and it doesn’t share your information. For Bloomington, Richfield, Edina and parts of south Minneapolis.

Free school meals & summer meals

Bloomington

Every Bloomington Public Schools student gets a free breakfast and lunch each school day. In summer, free meals for all kids 18 and under at selected schools.

  • No name or paperwork needed
  • Free
  • Info in Spanish

What they ask: No application needed for meals. An optional benefits form (to lower other school fees) asks about household income.

The optional form has no immigration question, and a Social Security number isn’t required.

WIC (Women, Infants and Children)

Bloomington

Healthy foods on a card (produce, milk, eggs, whole grains, baby food, formula), plus nutrition and breastfeeding support, for pregnant people, new parents, babies and kids under 5.

  • Asks for ID or paperwork
  • Free
  • Info in Spanish

What they ask: Proof of identity, address and income (or of Medical Assistance or SNAP), plus health questions at the appointment.

You don’t need to be a U.S. citizen, and WIC does not ask about immigration status. For Bloomington, Edina and Richfield residents.

Bloomington Public Health

Bloomington

Low-cost shots for uninsured and underinsured kids and adults, free blood pressure checks, and nurse home visits for pregnant people, new parents and older adults.

  • Name or contact info only
  • Info in Spanish

What they ask: Call and talk with an intake nurse to schedule; fees are free or based on income.

For residents of Bloomington, Edina and Richfield.

Health Commons at Pond (free clinic for kids & teens)

Bloomington

A no-cost clinic in east Bloomington for kids and teens: sick visits, shots, physicals, screenings and counseling. Children’s Dental Services also sees patients there.

  • Ask when you call
  • Call to confirm
  • Free
  • Interpreters available

What they ask: What to bring isn’t published — call ahead.

Sources differ on who it serves (the school district says students 21 and under; the City says ages 0–18, open to all) — ask when you call.

Early childhood screening, ECFE & parent coaching

Bloomington

From Bloomington Public Schools: free screening of growth, development and shots before kindergarten (ideally around age 3), parent-and-child classes (ECFE), and free, confidential one-on-one parent coaching.

  • Name or contact info only
  • Free
  • Spanish-speaking staff

What they ask: Book by phone or online; no documents listed. No one is turned away from ECFE for inability to pay.

School help for students without stable housing

Bloomington

Bloomington Public Schools support for students experiencing homelessness, and for students in foster care, under the federal McKinney-Vento Act.

  • Ask when you call
  • Call to confirm
  • Free

What they ask: What families are asked isn’t published — ask your school or the district office.

Closet of Hope free clothing (Bloomington Covenant Church)

Bloomington

Free clothing for all ages, plus shoes, coats, bedding, towels and some diapers — up to 20 items per person. Open one Saturday morning a month for Bloomington and Richfield residents.

  • Asks for ID or paperwork
  • Free

What they ask: Register online (1st–10th of the month) and give a phone number for your time slot. New guests bring photo ID, proof of address, and a birth certificate or passport for each child.

For the sign-up link, email closetofhope2012@gmail.com. Spots fill up — sign up early in the month.

  • 952-831-8339 · Church office
  • bcov.org
  • Bloomington Covenant Church, 10150 Xerxes Ave S, Bloomington, MN 55431

Family Response (youth crisis, birth–18)

Hennepin County / metro

Worried about your child’s behavior or emotions? A team comes to your home within about an hour, 24/7, helps calm things down and supports your family afterward.

  • Name or contact info only
  • Free

What they ask: Basic information when you call; no documents.

Report child abuse or neglect (Hennepin County)

Hennepin County / metro

Call 24/7 to report, or just to talk it through if you’re not sure a report is needed. In immediate danger, call 911.

  • Name or contact info only
  • Free

What they ask: To consult without naming a family, press 1. A report asks for names, addresses and what happened.

Head Start & Early Head Start (PICA)

Hennepin County / metro

Early learning for young children from families with low income, with health services and parent support, at 13 centers across Hennepin County.

  • Asks for ID or paperwork
  • Confidential
  • Spanish-speaking staff

What they ask: Proof of income (or of MFIP, SNAP or SSI), the child’s medical, immunization and dental records, emergency contacts and insurance card.

PICA says it keeps enrollment information confidential and won’t release it without your permission.

Child Care Assistance Program (CCAP)

Hennepin County / metro

Helps pay for child care so parents can work, look for work or go to school; families pay a copay based on income. There is currently a waiting list in Hennepin County.

  • Asks for detailed personal info
  • Info in Spanish

What they ask: Apply on MNbenefits with proof of address, identity, income, and work or school schedules.

The children receiving care must meet citizenship and immigration requirements.

Mount Olive Diaper Depot (free diapers delivered)

Hennepin County / metro

Once a month, a church in south Minneapolis delivers about one large pack of diapers or pull-ups, plus wipes, for each child in diapers. Order by text.

  • Asks for ID or paperwork
  • Call to confirm

What they ask: Your name, address, your children’s diaper sizes, and a photo of proof for each child (birth certificate, insurance card, doctor visit summary or SNAP letter).

Delivers within 10 miles of the church; Bryant Park is about 7 miles away — text to confirm your address is covered.

Children’s Dental Services

Minnesota

Dental care for kids from birth to 26, pregnant people and family members, with a sliding-fee discount; urgent pain is seen within 24–48 hours.

  • Ask when you call
  • Info in Spanish

What they ask: What’s needed for the sliding fee isn’t published; their navigators help you apply.

Help Me Grow Minnesota

Minnesota

Worried about how a baby or young child (birth to 5) is growing, talking, moving or playing? Make a referral and your school district will set up a free screening.

  • Name or contact info only
  • Free
  • Confidential
  • Info in Spanish

What they ask: The parent’s contact information, so the district can reach the family.

Free regardless of income or immigration status.

PACER Center (parents of kids with disabilities)

Minnesota

Free one-on-one help for parents of children and young adults (birth to 26) with any disability: special education rights, IEPs and 504 plans, health and the move to adulthood.

  • Name or contact info only
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: A short contact form or call. Having your child’s IEP or evaluation handy helps but isn’t required.

Advocates won’t talk to anyone outside PACER, including the school, without your permission.

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Older adults

Bloomington Public Health

Bloomington

Low-cost shots for uninsured and underinsured kids and adults, free blood pressure checks, and nurse home visits for pregnant people, new parents and older adults.

  • Name or contact info only
  • Info in Spanish

What they ask: Call and talk with an intake nurse to schedule; fees are free or based on income.

For residents of Bloomington, Edina and Richfield.

Bloomington–Eden Prairie Meals on Wheels

Bloomington

Hot noon meals delivered Monday–Friday by volunteers for older, ill or disabled residents who can’t shop or cook. About $5.50 a meal, with low or no cost if needed.

  • Name or contact info only

What they ask: Your name and home address to sign up by phone.

City of Bloomington programs for adults 50+

Bloomington

Clubs, fitness, arts, games, trips, tech help and free Medicare counseling — mostly at Logan Lodge since Creekside closed.

  • Name or contact info only

What they ask: Many activities need online registration and any fee; some are drop-in.

Hennepin County Front Door (seniors & disability)

Hennepin County / metro

Talk with county staff about services that help older adults and people with disabilities live at home — personal care, meals, cleaning, caregiver breaks and transportation.

  • Ask when you call
  • Free
  • Interpreters available

What they ask: The first call is a conversation. Ongoing services usually need a Medical Assistance application (income, assets and status-based eligibility).

HOME chore & home help (60+)

Hennepin County / metro

Help for adults 60+ to stay in their homes: housekeeping, minor repairs, painting, lawn mowing, snow removal and free home safety checks, on a sliding fee.

  • Asks for detailed personal info

What they ask: Forms ask about your household, daily activities and monthly income (for the sliding fee). No Social Security or immigration questions.

No one is turned away for inability to pay.

$1 fares for seniors 65+ and Medicare card holders

Hennepin County / metro

Pay $1 on local buses and light rail anytime (express buses outside rush hour).

  • Asks for ID or paperwork

What they ask: Show a state ID with a “T” endorsement or a Reduced Fare Go-To Card (65+), or your Medicare card.

Report abuse of a vulnerable adult (MAARC)

Minnesota

If you suspect an older adult or an adult with a disability is being abused, neglected or financially exploited, call 24/7. In immediate danger, call 911 first.

  • Ask when you call
  • Free

What they ask: Expect questions about the adult and your concern.

The Hennepin County Attorney says the reporter’s name is kept confidential. Reports of a crime also go to police.

Minnesota Aging Pathways (formerly Senior LinkAge Line)

Minnesota

Free statewide help for older adults and caregivers: finding local services, Medicare questions and enrollment, long-term care planning and caregiver support.

  • Name or contact info only
  • Free

What they ask: Tell them what you need; for Medicare help, have your Medicare card and medication list handy.

Friends & Co (company and conversation)

Minnesota

Free friendly conversation for older adults: a drop-in Coffee Talk phone line, weekly phone companions, visiting companions, and monthly Café y Conversaciones gatherings in Spanish.

  • No name or paperwork needed
  • Free
  • Info in Spanish

What they ask: Coffee Talk needs no sign-up — just a first name. Companion programs include sign-up, a home visit and a background-checked volunteer.

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Disability services

Hennepin County Front Door (seniors & disability)

Hennepin County / metro

Talk with county staff about services that help older adults and people with disabilities live at home — personal care, meals, cleaning, caregiver breaks and transportation.

  • Ask when you call
  • Free
  • Interpreters available

What they ask: The first call is a conversation. Ongoing services usually need a Medical Assistance application (income, assets and status-based eligibility).

Metro Mobility (door-to-door rides)

Hennepin County / metro

Shared door-to-door rides for any purpose for people whose disability or health condition keeps them from using regular buses at least some of the time.

  • Asks for detailed personal info
  • Interpreters available

What they ask: An application with detailed questions about your condition, plus a form signed by a health care professional.

No immigration or Social Security questions on the application. Rides cost about $3.50–$4.

Help Me Grow Minnesota

Minnesota

Worried about how a baby or young child (birth to 5) is growing, talking, moving or playing? Make a referral and your school district will set up a free screening.

  • Name or contact info only
  • Free
  • Confidential
  • Info in Spanish

What they ask: The parent’s contact information, so the district can reach the family.

Free regardless of income or immigration status.

Disability Hub MN

Minnesota

Free statewide help by phone, chat or email for people with disabilities and their supporters: health coverage, benefits and work, housing, waivers and PCA services.

  • Name or contact info only
  • Free
  • Interpreters available

What they ask: Phone and chat questions aren’t published. The email form even allows an anonymous message (they just can’t reply).

PACER Center (parents of kids with disabilities)

Minnesota

Free one-on-one help for parents of children and young adults (birth to 26) with any disability: special education rights, IEPs and 504 plans, health and the move to adulthood.

  • Name or contact info only
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: A short contact form or call. Having your child’s IEP or evaluation handy helps but isn’t required.

Advocates won’t talk to anyone outside PACER, including the school, without your permission.

The Arc Minnesota Help Desk

Minnesota

Advocates for people with intellectual and developmental disabilities and their families: Medical Assistance/TEFRA, waivers, PCA, guardianship and more.

  • Name or contact info only

What they ask: Leave a message (callback within 72 hours) or use the form: name, address, county, phone, email and your question.

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Getting around

Transit Assistance Program (TAP): $1 rides

Hennepin County / metro

A year-long reduced-fare pass: ride Metro Transit buses and light rail for $1 with a 2½-hour transfer.

  • Asks for ID or paperwork
  • Info in Spanish

What they ask: One ID with your name and address (many kinds accepted, including a work permit) and proof of a program like SNAP/EBT, WIC or MFIP.

Metro Transit says U.S. citizenship is not required.

$1 fares for seniors 65+ and Medicare card holders

Hennepin County / metro

Pay $1 on local buses and light rail anytime (express buses outside rush hour).

  • Asks for ID or paperwork

What they ask: Show a state ID with a “T” endorsement or a Reduced Fare Go-To Card (65+), or your Medicare card.

Metro Mobility (door-to-door rides)

Hennepin County / metro

Shared door-to-door rides for any purpose for people whose disability or health condition keeps them from using regular buses at least some of the time.

  • Asks for detailed personal info
  • Interpreters available

What they ask: An application with detailed questions about your condition, plus a form signed by a health care professional.

No immigration or Social Security questions on the application. Rides cost about $3.50–$4.

Transit Link (dial-a-ride)

Hennepin County / metro

Shared rides you book 1–5 business days ahead, for metro trips that regular bus or train routes can’t make.

  • Name or contact info only
  • Interpreters available

What they ask: Your name and the trip details (addresses, time, companions, mobility device).

$3.50–$4.50 each way; the $1 TAP fare doesn’t apply.

Rides to medical appointments (Medical Assistance)

Hennepin County / metro

Free non-emergency rides, or mileage repayment, to covered medical care for Hennepin County residents on Medical Assistance (fee-for-service). If you’re in a health plan, call your plan instead.

  • Ask when you call

What they ask: You must already be enrolled in Medical Assistance; what they ask when booking isn’t published.

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Jobs, money & taxes

CareerForce Bloomington (job search help)

Bloomington

Free one-on-one job search help — resumes, interview practice, career planning, training and workshops — plus programs for laid-off workers and job seekers 55+.

  • Name or contact info only
  • Free
  • Info in Spanish

What they ask: Call or book an appointment; specific programs check eligibility.

Penn Lake and Oxboro libraries: free Wi-Fi, computers, printing and fax

Bloomington

Free Wi-Fi indoors and outdoors (no password), public computers, scanners and free faxing. Card holders get free printing each month (25 black-and-white or 10 color pages). You can also borrow an energy meter to find what’s raising your electric bill.

  • No name or paperwork needed
  • Free
  • Info in Spanish

What they ask: Wi-Fi: nothing. Computers and free printing need a free library card — ask at the desk what you’ll need to get one.

Outdoor Wi-Fi runs 7 am–10 pm daily.

Cash assistance (MFIP, General Assistance)

Hennepin County / metro

Monthly cash help for families with children (MFIP) and for adults who can’t work (General Assistance). Apply on MNbenefits, by phone or at the Bloomington county office.

  • Asks for detailed personal info
  • Free
  • Interpreters available

What they ask: Everyone in the household, income and assets, an interview and proofs.

Eligibility depends on immigration status, and the state flags a new federal “public charge” rule. If you’re worried, talk with free legal help first.

Prepare + Prosper (taxes, ITINs, money coaching)

Hennepin County / metro

Free tax prep for low- to moderate-income households (in person again from January 2027), help applying for an ITIN, and free financial coaching.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Tax prep needs photo ID, Social Security or ITIN numbers for everyone on the return, income forms and bank details.

Unemployment Insurance

Minnesota

Weekly payments that partly replace lost wages while you look for work. Apply the week you lose your job or hours.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Social Security number, ID number, 18 months of work history and bank details for direct deposit; non-citizens provide their work authorization document.

Free tax preparation (VITA & AARP Tax-Aide)

Minnesota

Trained volunteers prepare your income taxes and renter’s or homeowner’s property tax refund for free. Most sites run February through April.

  • Asks for detailed personal info
  • Free
  • Spanish-speaking staff

What they ask: Photo ID; Social Security cards or ITINs for everyone on the return; income forms; Certificate of Rent Paid or property tax statement.

An ITIN works instead of a Social Security number. Spanish help is at some sites — use the site finder’s language filter.

LSS Financial Counseling (budget & debt help)

Minnesota

Free, confidential help from certified counselors with budgets, debt, credit reports, student loans and foreclosure prevention — by phone, online or in person.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: Your income, debts and monthly expenses, so a counselor can help you plan.

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Immigrant & immigration help

Rules for immigrants changed in 2025–26 and keep changing. This page is not legal advice — if you’re unsure whether to apply for a program, talk with free immigration legal help first.

City of Bloomington: police and immigration enforcement

Bloomington

The City’s page on Bloomington Police’s role: officers don’t ask about immigration status on 911 calls or traffic stops and don’t take part in federal immigration enforcement. It also links legal and know-your-rights resources.

  • No name or paperwork needed
  • Free
  • Anonymous

What they ask: Information page; nothing to fill out.

Prepare + Prosper (taxes, ITINs, money coaching)

Hennepin County / metro

Free tax prep for low- to moderate-income households (in person again from January 2027), help applying for an ITIN, and free financial coaching.

  • Asks for detailed personal info
  • Free
  • Info in Spanish

What they ask: Tax prep needs photo ID, Social Security or ITIN numbers for everyone on the return, income forms and bank details.

Volunteer Lawyers Network — immigration advice

Hennepin County / metro

Free advice from volunteer lawyers on most family-based and humanitarian immigration cases and on deportation preparedness — by phone, online or at clinics, including the walk-in clinic in Richfield.

  • Asks for detailed personal info
  • Free
  • Spanish-speaking staff

What they ask: A screener asks about you and your case; bring all your immigration documents to a clinic.

VLN doesn’t represent people in immigration court. Spanish-speaking staff, and a Spanish option on the intake line.

  • 612-752-6677
  • vlnmn.org
  • Richfield walk-in clinic (monthly): Oak Grove Lutheran Church, 7045 Lyndale Ave S, Richfield

Esperanza United bilingual crisis line

Minnesota

A confidential 24/7 Spanish/English line for domestic violence, sexual assault, dating violence and stalking, from a Latina-led organization (formerly Casa de Esperanza).

  • Ask when you call
  • Confidential
  • Spanish-speaking staff

What they ask: What they ask isn’t published.

Know your rights — guides in English and Spanish

Minnesota

Plain-language guides from legal nonprofits on your rights if immigration agents come to your door or stop you, and how to make a family emergency plan.

  • No name or paperwork needed
  • Free
  • Anonymous
  • Info in Spanish

What they ask: Information pages; nothing to fill out.

Immigrant Law Center of Minnesota (ILCM)

Minnesota

Free immigration legal help for Minnesotans with low income: DACA renewals, citizenship, green cards for refugees and asylees, TPS, visas for crime and abuse survivors, and detention.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Interpreters available

What they ask: Intake asks about your household income and immigration history, so a lawyer can see how to help.

ILCM says all information collected is confidential. Interpreters available. No walk-ins — call during their intake hours.

The Advocates for Human Rights (asylum & detention)

Minnesota

Free legal help, mostly through volunteer attorneys, for people seeking asylum, unaccompanied children, people in detention and trafficking survivors.

  • Asks for detailed personal info
  • Free
  • Confidential
  • Info in Spanish

What they ask: Questions about your immigration case (such as when you entered the U.S. and what you’ve filed) and income; documents if you have them.

The Advocates says everything you tell them is confidential and won’t be shared without your permission.

CLUES (Comunidades Latinas Unidas En Servicio)

Minnesota

Minnesota’s largest Latino-led nonprofit: Spanish-language family-preparedness guides, referrals to free legal help, housing help with a bilingual hotline, and mental health and other services.

  • Ask when you call
  • Spanish-speaking staff

What they ask: The guides need nothing; what each service asks isn’t published.

CLUES does not give legal advice. Housing hotline: 651-243-0688.

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Urgent help & safety

Free, 24/7 lines for emergencies, crisis and violence. Many don’t need your name. (The most important numbers are also in the red box at the top of the page.)

911 — emergencies

Bloomington

For any emergency where someone is in danger right now: police, fire or ambulance. If you can’t talk safely, you can text 911 anywhere in Minnesota.

  • Name or contact info only
  • Free
  • Interpreters available

What they ask: What the emergency is and where you are. No documents.

Interpreters are available — say the language you need. The City of Bloomington says its police do not ask about immigration status when people call 911.

988 Suicide & Crisis Lifeline

National

Call, text or chat 24/7 with a trained counselor about suicidal thoughts, emotional distress, alcohol or drug concerns, or worry about someone else.

  • No name or paperwork needed
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: You don’t have to say who or where you are. They will ask whether you are safe.

Confidential, though not fully anonymous: 988 usually sees the number you contact it from, and in rare cases of immediate danger may send help.

Crisis Text Line

National

Text with a trained crisis counselor 24/7 about anything that feels like too much — stress, loneliness, self-harm or suicidal thoughts.

  • No name or paperwork needed
  • Free
  • Confidential
  • Spanish-speaking staff

What they ask: No name needed — counselors only know what you choose to share.

Cope mobile crisis team

Hennepin County / metro

A mental health crisis team, separate from the police, that can come to your home, school or another place 24/7 — for any age.

  • Ask when you call
  • Free
  • Confidential
  • Interpreters available

What they ask: What callers are asked isn’t published. Free; insurance not required.

Cope doesn’t share your information unless you agree, except when someone is at risk of harming themselves, a child or a vulnerable adult. It will call 911 in an emergency.

Family Response (youth crisis, birth–18)

Hennepin County / metro

Worried about your child’s behavior or emotions? A team comes to your home within about an hour, 24/7, helps calm things down and supports your family afterward.

  • Name or contact info only
  • Free

What they ask: Basic information when you call; no documents.

Cornerstone (domestic & sexual violence, trafficking)

Bloomington

Bloomington-based help for survivors: a 24/7 helpline, advocates, safety planning, protective orders, court support, emergency safe housing and youth services.

  • Name or contact info only
  • Free
  • Interpreters available

What they ask: You talk with an advocate. No police report needed, and you don’t have to leave the person hurting you to get help.

Free (therapy has a sliding fee). Interpreters, including ASL, for all services.

Minnesota Day One Crisis Line

Minnesota

Statewide 24/7 call, text or chat for domestic violence, sexual violence and trafficking: safety planning, help finding a safe place to stay, and connections to local help.

  • Ask when you call
  • Free
  • Confidential
  • Interpreters available

What they ask: What they ask isn’t published; advocates listen and help you sort out options.

Calling isn’t the same as calling the police: no one calls the police without your permission unless you’re in immediate danger and can’t call yourself.

Esperanza United bilingual crisis line

Minnesota

A confidential 24/7 Spanish/English line for domestic violence, sexual assault, dating violence and stalking, from a Latina-led organization (formerly Casa de Esperanza).

  • Ask when you call
  • Confidential
  • Spanish-speaking staff

What they ask: What they ask isn’t published.

Sexual Violence Center 24-hour line

Hennepin County / metro

Free, confidential support for anyone affected by sexual violence, recent or long ago — plus hospital and court advocates, support groups and free counseling sessions.

  • Name or contact info only
  • Free
  • Confidential

What they ask: Only questions that help them help you; you’re never pressured to share details.

Never shares information with police or courts without your written consent. Ages 12+; Hennepin, Carver and Scott counties.

The Trevor Project (LGBTQ+ young people)

National

24/7 crisis counseling by phone, text or chat from counselors who understand what LGBTQ+ young people face.

  • No name or paperwork needed
  • Free
  • Anonymous
  • Confidential

What they ask: Share as much or as little as you want; messages are anonymous.

In rare cases of abuse or immediate danger, counselors may contact child welfare or emergency services.

Report abuse of a vulnerable adult (MAARC)

Minnesota

If you suspect an older adult or an adult with a disability is being abused, neglected or financially exploited, call 24/7. In immediate danger, call 911 first.

  • Ask when you call
  • Free

What they ask: Expect questions about the adult and your concern.

The Hennepin County Attorney says the reporter’s name is kept confidential. Reports of a crime also go to police.

Report child abuse or neglect (Hennepin County)

Hennepin County / metro

Call 24/7 to report, or just to talk it through if you’re not sure a report is needed. In immediate danger, call 911.

  • Name or contact info only
  • Free

What they ask: To consult without naming a family, press 1. A report asks for names, addresses and what happened.

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